By AnnaMarie Ellis and Mark Cullen 18/3/25

In today's fast-paced world, ensuring that our young people and their families have access to timely and confidential health advice is more crucial than ever. That's where ChatHealth comes in! This anonymous, safe and secure messaging system is designed specifically to provide young people aged 11-19, as well as parents of children aged 0-19, with the support they need, all from the comfort of their own homes. It’s a perfect solution for those who find it challenging to attend face-to-face appointments or who may feel uneasy seeking help.

Whether it’s a question about health, wellbeing, or even a personal concern, ChatHealth is here to provide immediate assistance. Young people can reach out via a simple text message, and trained School Nurses are on hand to offer advice and guidance. This means help is just a text away—no appointment necessary! For parents and carers of children aged 5-19, the dedicated telephone number is 07480 635944, while young people aged 11-19 can connect with trained professionals at 07507 330101.

At Bridgewater 0-19 services in Warrington, we are keen to ensure that these vital services are easily accessible for everyone in our community. We aim to reach out to vulnerable groups who might not be able to visit clinics for face-to-face appointments, offering them the support they need through this innovative messaging system. We understand that sometimes, starting the conversation can be the hardest part, which is why we’re dedicated to making it as easy and welcoming as possible for our users.

Schools play a pivotal role in this initiative by helping to signpost young people to ChatHealth without the need for a referral. This seamless process means that students can easily access support whenever they need it, helping to create a healthier, more informed generation.

We encourage everyone to spread the word about this fantastic service! By promoting ChatHealth, you’re not only helping to enhance the health and wellbeing of our young people but also supporting parents and guardians in their journey to care for their children. Together, we can make a significant impact on our community’s health. So whether you’re a student with a question or a parent seeking advice, don’t hesitate to reach out. ChatHealth is here for you—let’s keep the conversation going!

Phone numbers 

• Parents and carers of children aged 5-19  Telephone 07480 635944
• Young people aged 11-19   Telephone 07507 330101